Auto insurance consumer guide
Independent consumer information about auto coverage, claims, shopping, complaints, and state insurance departments.
Visit official resource ↗content.naic.org
Resource category
Insurance, Regulators & Complaints
If your insurer is slow, unclear or unfair, a complaint to the regulator is free. Start here.
Browse the complete libraryWhere to go
10 resources shown
What to know about filing an auto claim
Practical guidance on reporting a claim, working with an adjuster, repairs, total loss, and records.
Visit official resource ↗content.naic.org
Find a state insurance department
Locate the insurance regulator that licenses insurers and handles consumer complaints in each state.
Visit official resource ↗content.naic.org
File or research an insurance complaint
Explains how consumers can complain to a state insurance department and research complaint information.
Visit official resource ↗content.naic.org
Ontario auto insurance information
Official information about Ontario auto insurance, accident benefits, shopping, fraud, and complaints.
Visit official resource ↗fsrao.ca
Ontario auto insurance complaints
Steps for raising an insurance complaint and escalating unresolved issues.
Visit official resource ↗fsrao.ca
Canada insurance regulator directory
Find provincial and territorial insurance regulators and understand the Canadian regulatory system.
Visit official resource ↗ccir-ccrra.org
General Insurance OmbudService
Independent dispute-resolution information for consumers with unresolved home, auto, or business insurance complaints.
Visit official resource ↗giocanada.org
Insurance Bureau of Canada consumer resources
General insurance explanations, severe-weather resources, fraud information, and regional contacts.
Ontario Motor Vehicle Accident Claims Fund
Information for certain claims involving uninsured or unidentified motorists where other insurance may not respond.
Visit official resource ↗ontario.ca
No matching resources
Try a broader search or reset the location filter.
Not sure where to begin? Start with our post-accident action guide, then use the Knowledge Base to decode unfamiliar terms.