Pain and suffering
In plain English: pain and suffering is compensation for the physical pain and emotional strain an injury causes you, from the day of the accident through recovery and, if it lasts, beyond.
Physical and mental, past and future
The claim covers more than how much it hurt. It includes the ache that keeps you awake, the fear of it getting worse, the frustration of not managing simple tasks, anxiety in traffic, and low mood during a long recovery. It also looks forward: if doctors expect pain to continue, that future suffering is part of the claim too.
How US insurers put a number on it
There is no official formula. Two rough methods get talked about a lot:
- The multiplier method. Your medical costs (and sometimes lost income) are multiplied by a figure, often somewhere between 1.5 and 5, depending on how serious and lasting the injury is.
- The per diem method. A daily rate, often linked to your daily earnings, multiplied by the number of days you were in pain.
In reality, many large insurers use claims software that scores diagnoses, treatment and duration. These methods are negotiating tools, not law. If a case goes to trial, a jury decides the figure, and some states cap non-economic damages in certain types of claim.
In the UK and Canada
In England, Wales and Scotland, pain and suffering is part of the award for pain, suffering and loss of amenity (PSLA). Lawyers use the Judicial College Guidelines, which set brackets by injury, and compare similar past cases. Road traffic whiplash claims in England and Wales lasting up to two years use a fixed tariff instead. In Canada, it's valued as part of non-pecuniary damages by comparing similar cases, with a court-set cap, indexed for inflation, at the very top. Ontario car accident claims also carry a threshold and a statutory deductible.
Two drivers have the same neck injury. One sees a doctor the next day, does six months of physio and keeps a pain diary. The other waits three weeks, sees a doctor once and says little about how she's doing. The first claim will almost always be valued higher, not because the pain was worse, but because it can be shown.
What makes pain believable on paper
- See a doctor promptly, and describe your pain in concrete terms: where it is, when it's worse, what triggers it.
- Go to follow-ups and complete the treatment you're offered.
- Mention sleep problems, mood and anxiety, not just physical symptoms.
- Keep a short diary with specific examples, like missing your nephew's wedding or not being able to lift your toddler.
- Don't downplay it to be polite. "I'm fine" in a medical note is quoted back to you later.
Photos from a good day on social media are a favourite tool for insurers trying to argue your pain is exaggerated. Keep accounts private and say less while your claim is open.
Next: chronic pain · general damages · how much is my claim worth?.
Related terms
General information, not legal or medical advice. Rules differ between US states, the UK and Canadian provinces, so check the law where your accident happened. How we write and check · Legal disclaimer